Legal
Privacy Policy
Last Updated: March 3, 2026
Simonn Inc. (“Haven,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Haven platform.
1. Information We Collect
We collect limited information necessary to operate the Haven platform.
Account Information
Name, email address, and contact details associated with user accounts.
Campaign Information
Campaign briefs, creator submissions, and related communications.
Platform Usage Data
Information necessary to operate and maintain the platform.
2. Payment Information
Payments on Haven are processed by third-party payment processors, including Stripe and financial institutions used for ACH transfers.
Haven does not store payment card information.
3. How We Use Information
We use information to:
- Operate and improve the Haven platform
- Facilitate collaborations between Brands and Creators
- Process payments
- Provide AI-powered marketing insights
- Communicate with users regarding support or platform updates
4. AI Processing
Haven uses artificial intelligence tools to analyze campaign data and generate marketing insights.
Certain information may be processed by third-party AI providers, including Anthropic, solely to provide platform functionality.
5. Data Storage
User data is stored using trusted infrastructure providers, including:
- Microsoft Azure (hosting and cloud storage)
- MongoDB Atlas (database services)
Campaign content may be stored in Azure Cloud Storage.
6. Data Sharing
We do not sell or rent personal information.
Information may be shared with trusted service providers only as necessary to operate the platform, including:
- Cloud infrastructure providers
- Payment processors
- AI service providers
7. Data Security
We implement reasonable technical safeguards designed to protect user data.
However, no online service can guarantee absolute security.
8. Your Rights
Users may request:
- Deletion of their account
- Removal of personal data
- Correction of inaccurate information
9. Third-Party Services
The Haven platform may interact with third-party services used to operate the platform.
These services operate under their own privacy policies.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Continued use of the platform constitutes acceptance of any updates.
11. Contact
For privacy questions or requests: